I already know the most
important thing about you and your business…
You know there’s a smoother way forward, you just haven’t found your flow.
You’re great at what you do.
You have integrity, values and purpose.
Your clients love you.
Take a peek behind the curtain, and it’s a different story. Is ‘hot mess’ an accurate description?
You’re juggling…
Five different platforms, your “systems” live in your head (mostly), and you’re spending too much time on admin and less on the important stuff.
And up till now, it’s all just about manageable. But you’re only one more client away from complete carnage
Or one more launch.
One more project.
One more missed opportunity because you’re too busy.
And that’s exactly why I’m here doing this work –
I have 25+ years of experience helping business owners get into FLOW and I can help you too.
You’re getting buried under
systems that don’t work.
I’ve spent too many years watching business owners get blocked by processes that aren’t designed for entrepreneurs.
My corporate days were full of endless meetings about meetings, projects that took forever to begin and processes so rigid they were close to snapping.
Nothing ever got finished.
Nobody felt fulfilled.
So I moved into the online business world to escape it all, only to see the exact same thing happening to entrepreneurs like you.
Operations “experts” with unworkable frameworks, software that promises the world and clients facing a daily battle with overwhelm, focus and clarity.
I knew I had to do things differently.
Your business has personality. It has a heart. It deserves operations that work with your energy and values, not against them.
That’s why I created the FLOW method:
F
Figure out where the leaks in your business are
L
Lean into what’s already working
O
Organise it properly without killing your creativity
W
Watch it work and adjust as you grow
No corporate bollocks. No rigid frameworks.
Just practical support that fits how you work and what you need.
Who you Gonna Call?
Me. I’m the one steering your operations, keeping things in flow and making sure nothing slips through the cracks.
And when your project calls for more than strategy alone, I bring in my trusted circle of experts – the right people at the right time. Whether it’s:
admin | marketing | project management | tech
I’ve got a crew I know and trust who slot straight in.
That means you get seamless support without the hassle of hiring, managing or piecing together a patchwork team.
Forget the A-Team. When we come together, we’re your operational dream team. (We know because that’s what our clients call us)
Our values guide everything we do
Meet the Big 3
Clarity
We’re always super clear about what we’re doing, why we’re doing it and what it costs. We don’t like to feel in the dark, so you’ll find no hidden extras, no surprise invoices, no wondering if you’re getting value for money.
When we say something will take two days, it takes two days.
When we quote you a price, that’s the price.
Refreshing isn’t it?
Communication
We’re big on systems automation, but when it comes to communicating with clients we use humans to respond to your messages. Revolutionary, right?
Consistency, responsiveness and openness are important to us. We’re not going to leave you hanging for three days wondering if your project is even happening.
We tell you what’s working, what isn’t and what needs to happen next.
Change
Business isn’t static, and neither is life. We get that your priorities shift, your goals evolve and that sometimes you need to pivot and pirouette. We work flexibly and mindfully, respecting your time and energy.
We’re not going to force you into a system that worked for someone else’s business model.
Being guided by the Big 3 means…we turn down work that isn’t right for us, we give you honest feedback (even when it’s not what you want to hear) and we build operations that will grow and change with you and your goals.
Meeting the needs of our clients
Let’s hear what they have to say…
“Michelle is very knowledgeable and passionate about helping me find solutions, each session with her leaves me feeling inspired, focused, and fully motivated. I booked a power hour to dive into Mailchimp strategies to optimise our advertising and use of the system. As someone who struggles with technology, Michelle brought my ideas to life and introduced me to ideas I didn’t even know were possible. I know that I can meet with Michelle and Flow with any questions and come away with a clear plan and strategy.“
Claire Lloyd
“Meeting Michelle was a game changer! As someone who chose to set up a community without any prior experience in Kajabi, I was admittedly overwhelmed. Michelle helped take me from being in a state overwhelm to feeling more and more confident after each of our interactions. Not only was she extremely knowledgeable and instrumental in helping me set up my community, but she was always kind – always making me feel empowered and equipped to handle the task at hand. I would highly recommend Michelle to anyone looking for support within the Kajabi platform!”
Megan McLean
“I couldn’t have done it without the help and support of Michelle, Lucy and Aly! As a small business owner and a one woman band, it is easy to get bogged down with doing everything to get your business running. Having Flow’s ongoing support in managing areas of my business that I don’t need to gives me more time to focus on those areas that will help it to grow. An amazing team people and highly recommended!!”
Anna Ferraro
There’s more to me than spreadsheets…
I love a quick-fire round! How would you answer these questions?
Coffee order:
Flat white, no faff – just like my approach to systems
Secret talent:
I can spot a broken process from 100 yards away (just don’t get me started on airports!)
Biggest weakness:
Put a packet of crisps in front of me and I’m not going to share…
Productivity hack:
I work better when I follow my energy, not the clock
Obsession:
Human Design – I’m fascinated by the way people work, and that’s not just about intelligence but energy too
Cats or dogs:
Meet Loki. He’s my little mascot – been with me through the whole journey
Proudest moment:
Being recognised by peers for my work. Awards are not just an accolade. They hold a story
Can’t work without:
Fresh air breaks and my favourite playlist
Best tunes to lift my spirits:
I love all music, but Fleetwood Mac, Janet Jackson and 90s Ibiza fill my heart with joy
Biggest business lesson:
Corporate processes don’t work for creative entrepreneurs
First business:
I used to run a cakes, favours and events company called Dazzle and Delight
What drives me:
Watching brilliant business owners get unstuck and love their work again
Now you know everything about me, let’s let’s find out more about you
If you’re wondering ‘is Michelle the right person for the next phase of my business?’ there’s only one way to find out.
Book a clarity call and we’ll figure out what’s broken, what’s working, where the opportunities lie and how to get you back to doing the work you truly love.
No pressure, no hard sell. Just an honest conversation about whether we’re the right fit for where you want to take your business.