Scale your business
without losing your soul
(or your weekends)
Operations expertise & strategic support for
ambitious, purpose-driven entrepreneurs
You’ve built a successful business.
But it’s running you instead of the other way around
Now
You’re working twice as hard as you need to. Constantly firefighting, juggling too many moving parts and wondering if this pace is just how business ownership has to feel.
It doesn’t have to be this way…
Potential
You grow without the grind, scale without the stress and finally have the space to think, create and lead. Most importantly, you love your business again.
With our help – we’ll get you there without the overwhelm or stress.
What staying stuck REALLY costs you
The price of staying EXACTLY where you are
The good news is that your business is working. Just about. But it’s on a plateau, and the longer you stay there, the more it costs you.
60-hour weeks for 40-hour results
You’re putting in more hours but seeing reduced returns. The harder you work, the further behind you feel.
Your best ideas die in your brain
While everyone else seems to race ahead, you’re stalling. The brilliant course concept, new service offering and the exciting partnership opportunity all gather dust in the ‘ideas’ stage.
You have no mental space or time to create, implement or take action.
Your family gets the leftovers
Weekend family time is often spent half-checking emails. Holiday photos with your laptop in the background. Date nights cancelled because you’re too tired after long, frustrating days.
You're blocking your own success
Every decision runs through you. Every process needs your input. It doesn’t feel like you’re building a business, but a job that doesn’t leave you fulfilled.
And yet, the more successful you become, the more trapped you feel.
This is what most business owners don’t realise…
…This isn’t the price of success.
It’s the price of not having the right systems and support in place.
What else will it cost you before you finally take back control?
What Our Clients Say
“Michelle is highly efficient at implementing streamlined processes, automations and handling all customer service needs. In particular, she is very savvy with Kajabi which is a platform my business heavily relies on and she continuously evolves her skills and trainings, which I appreciate immensely. If you are looking for support in your business that extends beyond the usual scope of a basic VA, with someone who understands the nuances behind the scenes of what goes into a multifaceted online coaching and course business, Michelle is the person you should consider hiring.”
Amy Rushworth
“Having Michelle go in and audit the entire thing (Kajabi) was awesome… even though Michelle’s job was to come in and manage Kajabi or manage specifically the tech-side, but having another human that I could have a conversation with and go “I’m thinking about this” or “we’re going to do this” or “this is a good plan” – having some back and forth with someone who gets it… someone who can have that conversation with me and question it and add to it is just brilliant and is so, so important. What I see is that as my business grows, my time with Michelle grows, and she is more part of the business.”
Teresa Heath-Wareing
Why do most solutions
seem to make things worse?
It’s not your fault that most of the steps you’ve taken to get unstuck have only made things harder.
First, you hire a VA. Now you’re managing someone who needs constant direction. You’ve added project management and staff development to your overflowing plate.
So you turn to a business coach and their countless frameworks. When you try to implement the multi-stepped system and rebuild your entire business from scratch, you flounder. Who has time for that?
You’ve tried…
✔ productivity hacks
✔ time blocking
✔ Instagram-worthy workflows
and nothing takes you closer to the balance, ease and flow that you crave.
Why is that?
Because most operational solutions are created by people who’ve never run a values-first business.
They don’t understand that your business has personality. That creativity can’t be systemised to death.
Your business is not a soulless machine.
And you are not a robot
You’re profitable, your clients are happy and you’re making a real difference.
But you’re working twice as hard as you need to, constantly putting out flames and secretly wondering if this is just how business ownership feels.
The FLOW Philosophy
After 25+ years of fixing broken business operations, we've realised something important:
Your business already has a natural rhythm.
The problem isn't that you need more systems. It's that you need the RIGHT systems - ones that work with your brain, energy, and personality, instead of against them.
When we design operations for a client, we're not imposing structure. We're uncovering the way they naturally work and building around that.
Every client thinks differently. Some think in projects, others in sprints. Some can’t function without a detailed plan, others thrive on flexibility.
How can any single system fit all of those brains?
Here at FLOW, the magic happens when your operations match your natural patterns instead of fighting them.
That's when everything clicks into place.
Choose a starting point
Where are you right now?
By now, you’ve looked at so many options you’re close to decision fatigue. Let me make the next steps, simple for you. Which one feels most like you?
I’ve reached saturation. I need someone to help me think strategically about my whole business
(Your own COO in your pocket)
I’ve got a big project, but no idea how to get started
(Get it built and launched in no time)
I need reliable support across multiple areas so I can focus on what I do best
(Your operations dream team to the rescue)
I’ve no idea which one is me right now…
Please know that’s so common – you don’t have to worry. If you’re not sure what the next logical step is, let’s chat.
Your Transformation Timeline
I’m always asked how long it will take for things to turn around. Most of my clients start and end in the same place –
Week 1
You stop waking up at 3am thinking about everything you forgot to do
Month 1
Your team knows what to do without asking you seventeen questions
Month 3
You take a proper lunch break (and don’t feel guilty about it)
Month 6
You go on holiday and come back to find everything ran smoothly without you
Year 1
You’re working 20% fewer hours but hitting bigger revenue targets
You might think this is a one-off, or wishful thinking, but it’s not. This is what happens when your operations support your goals instead of sabotaging them.
How I know this works
(when others fail)
I’ve been exactly where you are now
Three years into my corporate career, I was already burned out. Twenty-five years later, I’d mastered the art of making businesses run efficiently – but I was doing it in environments that crushed my creativity and individuality.
When I escaped to work with entrepreneurs, I brought all that operational expertise but left the soul-crushing corporate approaches behind.
And because of that, I know something that most “business experts” don’t:
There’s a massive difference between running a corporate division and running a business that operates from a place of purpose. The systems that work in one will kill the other.
You didn’t build your business to become a prisoner of your own processes.
That’s why my approach works when rigid frameworks fail.
The next 30 minutes
could change everything
What happens in a clarity call with me?
Clarity calls are everywhere, but it’s not unusual for them to end up as sneaky sales calls.
You don’t have to worry about that with me. When we speak, it isn’t a sales pitch. It’s a proper conversation about what’s going on in your business.
I’ll help you figure out where your biggest blocks are, what’s already working that we can build on, and the one change that would make the most significant difference to how your business runs.
Whether we work together or not, you’ll come away with clarity about your next steps.
And often, the first step is all you need to get back on track.
Shall we start?